Posts Tagged ‘Innovation’

Selling Innovation to Aging Boomers – Is it a good idea or not?

April 15, 2010 8:49 am by Diane Crispell

By Diane Crispell

Have you ever had the experience that you were thinking about some great new product that would make your life better, and then it suddenly appeared on store shelves? It’s happened to me a number of times. My reaction has typically been one of delight that someone figured it out, tempered by the (totally unrealistic) regret that I wasn’t the one to do it and ‘make millions’.

As a Baby Boomer, I’ve always enjoyed the benefits of being part of the mass market that all businesses wanted to reach. So it’s not really surprising that my wants and needs have been anticipated through different life stages, from teen skin-care products to family-size frozen-food entrées. But we Boomers are getting older, and older has never been a very popular market, so I wonder whether I will see as many new products directed at my generation in the future. Maybe not.

The fact is that Boomers are not as entranced by novelty as they used to be or as much as younger people are. For example, 33% of Boomers strongly agree they “actively seek new ways to do things in everyday life,” compared with 44% of Gen Yers, according to a recent GfK Roper Reports® US survey. Similar patterns hold for everything from technology to food.

Does this mean that marketers should focus their energies on selling innovative and status-related products to younger generations and hope that they “trickle up” to Boomers? Maybe, but not necessarily.
 
Boomers are still a huge market, they are still receptive to innovation that’s relevant to their lives, and it is still worthwhile for marketers to meet their needs. Innovation that addresses the issues Boomers face as they enter new life stages such as empty nesting, grandparenting, and retirement (whatever that looks like for this generation) will be particularly opportune.
 
There are some areas that virtually beg for innovation on Boomers’ behalf – this is a very health-oriented generation, for example, and if there is one thing that is inevitable about Boomer’s aging, it’s the physical changes their bodies are experiencing.
 
Speaking of physical changes, the latest ‘product’ to delight me with its timeliness is my local phone book. The newest edition was much fatter than usual, so at first I assumed it included listings for additional neighboring towns. But no, the reason is that the type size is larger than it used to be, and my Boomer eyes are really appreciating that about now.

Going against the grain?

January 28, 2010 4:03 pm by DavidCrosbie

Traditional rice harvesting

On the contrary, Japan’s latest green innovations are right on trend.

By David Crosbie

Suzuki san, an elderly Japanese gentleman of my acquaintance, used to recount the following anecdote. In years of poor harvest, the Japanese government has occasionally, and rather reluctantly, imported some rice from abroad. The country normally prides itself on being self-sufficient in this staple food, and domestic production is staunchly protected. During one such year my friend received a packet of rice from Thailand which, he was proud to say, he threw out uneaten. While some (particularly Thais!) might find this mildly offensive, he felt he was doing his patriotic duty by eschewing non-Japanese rice.

I was reminded of this incident when reading a report in the Japan Times on the Eco Products Fair held recently at Tokyo’s Big Sight venue. More than one of the 721 exhibitors had come up with novel ways to put to use rice from Japan’s vast stockpile that had become too old for human consumption. If such technology had been available at the time, rather than simply throwing out his unwanted rice Suzuki san could have had it turned into a biodegradable plastic for use in carrier bags, fans or folders.

Other new products on show included ‘bio-silica’ firewood made from rice husks, tatami mats made from used green tea leaves and machines that recycle used diapers (including the adult diapers that are increasingly common in Japan’s ageing society) into odourless fuel pellets.

One interesting aspect of all this is the way in which the 180,000 visitors to the three day event demonstrate the high environmental engagement of Japanese consumers. Our GfK Roper Reports Worldwide consumer trends study shows that 27% of Japanese consumers cite global climate change as one of their top three concerns; the joint-second highest result worldwide.

The second interesting aspect is that many of the innovations mentioned above do not involve the purchase of expensive equipment on the part of the consumer. Instead, the focus is on recycling and minimising waste. At the beginning of last year, when the global recession was at its height, GfK Roper Consulting predicted that the predominant green trend for the year would be ‘green + simple’, where consumers would be more inclined to choose environmentally safe options that did not require extra outlay or even saved them money. It seems that many of the innovations from the Eco Products Fair are very much in the spirit of this idea.

Contact us

A New Twist on NPD

January 21, 2010 11:48 am by AnnaClark
The Lynx Bullet Twist

The Lynx Bullet Twist

Using consumer trends to develop fresh ideas

By Anna Clark

Known for its popularity with teenage boys dousing themselves with it, I find myself surprised to be writing how ‘on trend’ the Lynx (Axe) deodorant brand seems to be. However, a couple of their recent innovations provide a perfect example of using consumer trends in NPD.

Last year they launched the Lynx Bullet – the tagline for which was ‘Pocket Pulling Power’ but which was essentially just a pocket sized deodorant, sold in twin packs. There’s nothing hugely new or different about a travel sized deodorant, but marketing it as something to be routinely carried was new. This innovation is just right for today’s metrosexual man, more interested in personal care, and more likely to carry a ‘man bag’. However, the tongue in cheek Pocket Pulling Power tagline might equally appeal to more laddish types, and being pocket sized it doesn’t require the man bag, for those less ‘reconstructed’.

This has been followed up with their latest launch, the Lynx Twist. This variant is a can of deodorant that contains more than one scent, and by twisting the top, consumers can change the scent delivered. The massive convergence of technology in recent years has got consumers used to carrying more things with them, but also led them to expect products to have more than one function or benefit, so the combination of various scents into one can is the logical translation of this into the deodorant world.

This also speaks to issues of personal identity, reinvention and customization, and recognises the different roles in today’s multi-faceted lives.
Contact us